Dr. Jenna Jacobson, DC
Move better. Feel better. Live better.
Personalized chiropractic care on Burdett Avenue in downtown Victoria. Whether it’s a sore back, a new injury, or staying active, it starts with someone who listens. We bill most insurers directly.
What Dr. Jenna treats
Most people come in for one of these, and some just want to keep moving well. If yours isn’t here, call and ask. She’ll assess your situation and tell you straight whether she can help.
- Low back pain
- The most common reason people come in, whether it started yesterday or years ago.
- Neck pain and stiffness
- The neck you can’t turn in the morning, and the slow build from screens and steering wheels.
- Tension headaches
- Headaches tied to tight neck and shoulder muscles, often starting at the base of the skull.
- Sciatica and leg pain
- Pain, numbness, or tingling that runs from the back down through the leg.
- Disc problems
- Bulges and herniations. Decompression therapy may be one option.
- Car accident injuries
- Whiplash, and the neck and back pain that can follow a collision. ICBC claims welcome.
- Work injuries
- Lifting strains, repetitive work, long days on your feet. WorkSafeBC cases welcome.
- Posture and desk strain
- Rounded shoulders, a tight lower back, and the ache of a long day at a desk.
- Muscle and joint pain
- Sore shoulders, stiff hips, and joints that ache by the end of the day.
- Limited mobility
- Trouble turning, bending, or reaching the way you used to, whatever the cause.
- Sports injuries
- Strains and sprains from the gym, the trail, and weekend games.
- Foot, knee, and hip pain
- Sometimes linked to how your feet support you. An orthotics assessment can help tell.
Treatments and prices
Every visit is one on one with Dr. Jenna. New here? Start with the initial assessment. She’ll assess what’s going on and build the plan with you from there.
Book your first visit-
Initial assessment and treatment
New patients start here$135 30 min
Your first visit. A full history and exam, a plain explanation of what she finds, and treatment the same day when it’s appropriate.
See open times
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Chiropractic adjustment
$70 15 min
Full-spine treatment for back pain, neck pain, headaches, and the tension that comes with desk days.
See open times
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Decompression therapy
New to the clinic$70 15 min
Gentle, controlled traction on the spine. One option for disc problems and pain that runs down the arm or leg.
See open times
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Adjustment and decompression
$140 30 min
Both in one visit, when your care plan calls for it.
See open times
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Orthotics fitting
15 min
An assessment of how your feet carry you, and custom foot orthotics fitted in clinic if they’re a good fit for you.
See open times
Prices are per visit. Orthotics are priced in clinic.
Your first visit
30 minutes, one on one, in a calm room with no rush. You’ll leave knowing what she found and what comes next. No referral needed.
Book your first visit-
A proper look
Your history, a hands-on exam, and a real conversation about what your days look like.
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A straight answer
What she found, what she’d recommend, and whether chiropractic care is the right call. If it isn’t, she’ll say so.
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Treatment, if it’s right
When it’s appropriate, treatment starts that same visit, and you leave with a plan for what comes next.
What to bring
Your extended health card, or your ICBC or WorkSafeBC claim number if you have one. Wear something you can move in.
Meet Dr. Jenna Jacobson
Dr. Jenna opened Coastline Chiropractic in downtown Victoria in 2019, with a simple goal: help people move well, feel their best, and stay active through every stage of life.
She earned her Doctor of Chiropractic from Palmer College of Chiropractic in 2012, after a degree in Health and Kinesiology from Texas A&M, with minors in psychology and chemistry. She spent six years in practice in Colorado and Bellingham, Washington before making Victoria home.
Outside the clinic she’s a busy mom to twin boys, and you’ll find her hiking, golfing, or out in one of Victoria’s parks with her family. That love of staying active shapes how she works: personalized, evidence-informed care that helps you keep doing the things you love.
- Doctor of Chiropractic
- Palmer College of Chiropractic, 2012
- B.S. in Health and Kinesiology
- Texas A&M University, 2009
We bill most insurers directly
- Pacific Blue Cross
- Canada Life
- Sun Life
- Manulife
- + many more
We also see MSP, ICBC, and WorkSafeBC cases. Not sure about your plan? Give us a call and we’ll check for you.
Common questions
Anything else? Email Dr. Jenna or call the clinic.
Do I need a referral?
No. Chiropractors are primary contact practitioners in BC, so you can book straight in. A few extended health plans ask for a doctor’s note before they reimburse, so check yours if you’re unsure.
Are you taking new patients?
Yes. Book the initial assessment online, or call if you don’t see a time that works.
How long is an appointment?
Your first visit is 30 minutes. After that, an adjustment or a decompression session is 15 minutes, or 30 minutes for both together.
Do you bill my insurance directly?
Yes, for most extended health plans, including Pacific Blue Cross, Canada Life, Sun Life, and Manulife. Bring your card or plan details to your first visit. If we can’t bill your plan directly, you’ll get a receipt to submit yourself.
What about ICBC, WorkSafeBC, or MSP?
ICBC and WorkSafeBC claims are welcome; bring your claim number. If you receive MSP supplementary benefits, MSP pays part of the cost of up to ten visits a year, shared across chiropractic, physiotherapy, massage therapy, and a few other services. Ask when you book and we’ll check what applies to you.
What should I wear?
Anything you can move in. You stay dressed for the exam and treatment, so comfortable clothes make it easier.
Does an adjustment hurt?
Most people find it comfortable. Dr. Jenna explains what she’s about to do before she does it and works within what your body is comfortable with. Some people feel mild soreness for a day or so afterwards, a bit like after exercise. The popping sound you might hear is gas releasing from the joint, not bone.
Find us on Burdett
Hours
- Monday to Thursday
- 10 am - 6 pm
- Friday to Sunday
- Closed